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FUJIFILM Business Innovation unveils the future of business digital transformation

Introduction of FUJIFILM IWpro and IT Expert Services to empower Malaysian SMEs in their digital transformation journey

FUJIFILM Business Innovation unveils the future of business digital transformation

PETALING JAYA, 15 MAY 2024 – FUJIFILM Business Innovation is proud to announce the launch of two new solutions and services offerings that is designed to assist the digital transformation (DX) journey of Malaysian businesses, with a particular focus on supporting small and medium enterprises (SMEs).

Unveiled during a special event themed “Leading the World with Business DX” here, the offerings are FUJIFILM IWpro – an all-in-one cloud-based workspace, as well as the IT Expert Services – a Managed IT Services offering to help customers manage their IT support.

John Wong, General Manager of FUJIFILM Business Innovation Malaysia shares, “Having an efficient digital workflow is essential to thrive in today’s rapidly changing business landscape. With the launch FUJIFILM IWpro and IT Expert Services, we reaffirm our commitment to empower Malaysian SMEs in embracing DX.

(From left) FUJIFILM Business Innovation Asia Pacific, Regional Solution Marketing Senior Manager, Tan Keh Joo, Business Solution and Services Operations General Manager, John Wong, Marketing and Planning General Manager, Mitsuru Ohno and Service Management Manager Tirthankar Sen.

Innovation at FUJIFILM

“We look forward to assisting businesses in transforming their workstyles and optimizing operations through our services.”

As an integrated workspace, FUJIFILM IWpro facilitates collaboration by connecting to
various existing systems, allowing easy data sharing with internal and external stakeholders.

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Multiple users will be able to access and perform a wide range of data tasks on FUJIFILM IWpro, which provides workflow optimization, efficient document management and versatile cloud-based printing capabilities.

Through the IT Expert Services, SMEs will have access to a skilled IT team that not only monitors the IT system, but also identifies and addresses related issues in a timely
manner via the Help Desk with remote monitoring and management.

From daily maintenance to major breakdown and even on-site support, the IT Expert Services team seamlessly complement an internal IT team to deliver increased efficiency, reduced expenses and enhanced security.

FUJIFILM Business Innovation is committed to creating “Customer Happy eXperience” (CHX) – a customer-centric approach which underpins all innovation and technology driving the products, solutions and services.