Three Countries cross-border QR Payments is now live

Three Countries cross-border QR Payments is now live

KUALA LUMPUR, Jan 31 — Cross-border QR Payments between Malaysia-Thailand and Malaysia-Indonesia are now available, enabling convenient instant payments using just mobile phones.

Further to the joint announcement between central banks of Malaysia and Thailand in June 2021, and the joint announcement between the central banks of Malaysia and Indonesia on 27 January 2022, Payments Network Malaysia Sdn Bhd (PayNet) is pleased to announce:

• the linkage with Thailand’s National ITMX has been completed and QR payments is now interoperable between both countries. Travelers between Malaysia and Thailand can opt to make e-payments using their respective home country’s interoperable QRs at participating merchants; and

• in partnership with ALTO, ARTAJASA, JALIN & RINTIS, Cross-Border QR payments between Malaysia and Indonesia is now live and interoperable between both countries. Similarly, the linkage between DuitNow QR and Quick Response Code Indonesian Standard (QRIS) will allow travelers between Malaysia and Indonesia to make instant e-payments at participating merchants.

Paving the way for the Malaysia-Thailand collaboration is Public Bank Berhad, which became the first Malaysian bank together with Razer Merchant Services as the first merchant acquirer provider to participate in the linkage as well as Kasikornbank and Siam Commercial Bank from Thailand.

As for the Malaysia-Indonesia linkage, among the participating banks enabling the Malaysia-Indonesia linkage is Bank Indonesia, CIMB Niaga, Bank Sinarmas, Bank Central Asia, Bank Mega, Bank Permata, Bank Syariah Indonesia as well as Bank BPD Bali along with Bank Mandiri as the merchant acquirer.


The Malaysia-Indonesia linkage would also allow payments from eWallets via ShopeePay, Ottocash, DANA, and LinkAja. In the coming months more banks and merchant acquirers from all three countries respectively are expected to participate.

Malaysians abroad can make payments at participating merchants in Thailand or Indonesia by simply launching their mobile banking or eWallet app to scan the merchants’ QR code in the respective countries. Conversely, the people from Thailand and Indonesia visiting Malaysia can do the same by scanning DuitNow QR standees to make payments at any participating merchants in Malaysia.

Khairuan Abdul Rahman, Director of Retail Payments Services of PayNet says, “We are delighted that this linkage would enable Malaysian travelers to tap into their Bank or eWallet mobile app to make QR payments in Thailand and Indonesia, making these two countries among the earliest ASEAN countries to implement cross-border QR payments. We are confident regular visitors to Thailand and Indonesia either for business, work, or leisure, would welcome the convenience in using QR for purchases in the country.

“Moreover, businesses and small merchants in our neighbouring countries stand to gain. The opposite applies for visiting Thai nationals and Indonesians to our country. We anticipate higher e-Payment adoption can be achieved between these countries, especially with more competitive exchange rates for cross-border purchases.”

Together with PayNet, RMS aims to drive new payment product features for our merchants such as Doctor2U and merchants who expect high tourist volumes as travel restrictions continue to be relaxed.

For example, Doctor2U’s state-of-the-art Covid-19 screening facility at KLIA will be screening 45,000 travellers daily as borders start reopening and DuitNow Cross-Border QR Codes will be beneficial to them when accepting payments from foreign visitors into Malaysia.” said Lee Li Meng, CEO of Razer Fintech.

MSMEs and tourists

For Tan Sri Tay Ah Lek, the Managing Director of Public Bank cross Border QR Payment linkage will also further the Bank’s efforts to provide greater financial inclusion as part of the Bank’s ESG efforts. “Businesses of all sizes, including Micro, Small and Medium Enterprises (MSMEs) can now accept payments from foreign tourists with the more efficient and secure options with cashless payments that are simple and cost-effective, lowering the barrier of doing business for MSMEs as ASEAN borders gradually reopen.

“Meanwhile, for retail customers, the QR payment linkage is an added option, providing secure mode of payments while offering better foreign exchange rates. Hence, customers will get better value from their spending, contributing to a win-win solution for all.”

“Razer Merchant Services is proud to be the first Merchant Acquirer to participate in this linkage and enable DuitNow Cross-Border QR for our online e-commerce and offline physical merchants.